SharePoint Reporting Service and Bing Map – Unable to connect to Remote Server

We’ve RDL reports running in SharePoint using SQL Server Reporting Service. The reports were using Bing Map to display some BI information. Reports were working fine in our development box but as soon as we moved the reports in UAT, Bing map was failed to rendered and the error was ‘Unable to Connect to Remote Server’.

After Googling it comes out that we need to configure proxy settings and we’ve a proxy in UAT. So we configured proxy settings for Reporting Service web.config file (which usually exists in Reporting Server location at Drive:\Program Files\Microsoft SQL Server\MSRS10_50.[instance name]\Reporting Services\ReportServer\web.config) as shown below. You need to add the following section in between <Configuration> section (possibly after </Runtime>):

<system.net>
    <defaultProxy enabled="true">
        <proxy bypassonlocal="True" proxyaddress="http://server:port" /> 
     </defaultProxy>
</system.net>

But it didn’t solve our problem. Still we were getting the error Unable to connect to remote server.

 

Solution

After investigating it turned out that we also need to configure SharePoint Reporting Services Service Application’s web.config file. You can find the Reporting Service Application by browsing the ‘SharePoint Web Service’ in IIS as shown below (in SharePoint 2013 box):

Figure : SharePoint Service Application – SQL Server Reporting Services in IIS

 

So you need to configure the proxy settings for both:

• SQL Server Reporting Service (Drive:\Program Files\Microsoft SQL Server\MSRS10_50.[instance name]\Reporting Services\ReportServer\web.config)
• as well as SharePoint Reporting Service Application’s web.config file (shown in above image).